rm100 cuci Data Protection Policy

Privacy Policy rm100 cuci – Our Commitment to Protecting the Personal Data of Malaysian Members

Your trust is our most valuable asset. This document transparently explains how rm100 cuci collects, stores, uses and protects your personal information – so you can play with complete peace of mind and confidence.

Last Updated: 1 January 2026  |  Version 3.1

The Six Pillars of Data Protection at rm100 cuci

The core principles that guide how rm100 cuci handles every piece of information you entrust to us.

256-bit SSL Encryption at All Times

All data transmitted between your device and rm100 cuci's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. Your personal information and financial transactions cannot be intercepted or read by unauthorised parties.

Data Not Sold to Third Parties

Rm100 cuci has never and will never sell, rent or disclose your personal information to any third party for marketing or commercial purposes without your explicit consent. Your data is used solely for platform operations, identity verification and service improvement.

You Have Full Rights Over Your Data

Rm100 cuci recognises your right to access, correct, transfer, or request deletion of your personal data at any time. All personal data requests will be processed within 14 working days by our data compliance team.

Minimum Necessary Data Collection

Rm100 cuci only collects data that is strictly necessary to operate the platform safely and effectively. We do not collect irrelevant or excessive information — the principle of "minimum data" guides every data collection decision we make.

Privacy by Platform Design

Privacy protection is not something added after the platform is built — it is a fundamental part of how rm100 cuci is designed. Every new feature undergoes a privacy impact assessment before being rolled out to members.

Immediate Notification in the Event of an Incident

In the event of any security incident involving member data, rm100 cuci is committed to notifying affected members within 72 hours of becoming aware of the incident — well ahead of most companies in the industry.

256-bit SSL
PDPA Compliance
Data Secured
No Data Sales
User Rights
24×7 Support

This Privacy Policy outlines rm100 cuci's commitment to protecting the personal data of all members who use our platform. We understand that entrusting your personal information to an online platform is a serious decision — and we do not take that trust lightly. Every policy stated here reflects the core values of rm100 cuci: transparency, security, and respect for the privacy of every individual who is part of our community.

Section 1

Introduction & Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected, processed, or stored by rm100 cuci (accessible at rm100cuci.best) when you register an account, use the platform, contact customer support, or engage in any other activity on our platform.

By registering for or using the rm100 cuci platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account and learn how your data will be handled.

Important Note: This Privacy Policy should be read together with Terms & Conditions rm100 cuci. Both documents together form the complete agreement between you and rm100 cuci regarding your use of the platform and the protection of your data.

Rm100 cuci operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to ensuring that all processing of members' personal data is lawful, fair and transparent.

Section 2

Types of Personal Data We Collect

Rm100 cuci collects several categories of personal information depending on how you interact with our platform. Below are the main data categories we collect:

A. Registration & Identity Information:

  • Full name as stated on your identity card or passport.
  • Date of birth (for age verification – you must be 18 years of age or older).
  • Active email address.
  • Malaysian mobile phone number.
  • Account password (stored in encrypted format — rm100 cuci does not store passwords in plain text).
  • Residential address (required for full KYC processing).

B. Identity Verification Documents (KYC):

  • Copy of Malaysian identity card (MyKad) or passport.
  • Proof of current address (utility bill or bank statement – not older than 3 months).
  • Other supporting documents that may be required depending on specific circumstances.

C. Financial & Transaction Information:

  • Payment method used (Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others).
  • Deposit and withdrawal history.
  • Betting history and gaming activity on the rm100 cuci platform.

D. Technical & Usage Information:

  • The IP address of your device.
  • Device type, operating system and web browser.
  • Cookie data and login session data.
  • Records of login, logout, and in-platform activity timestamps.
Our commitment: rm100 cuci only collects information that is strictly necessary. We do not request sensitive information such as e-wallet PINs, online banking passwords, or biometric data that is not relevant to platform operations.
Section 3

How Your Data Is Collected

Rm100 cuci collects your personal data through several key channels:

  • Directly from you: During account registration, profile updates, KYC verification, customer support requests, and when making deposits or withdrawals.
  • Automatically during use: Technical data such as IP address, device type, and cookie data is collected automatically when you access the rm100 cuci platform via a web browser or mobile application.
  • Via payment providers: When you make a transaction via Touch 'n Go eWallet, GrabPay, DuitNow, FPX or any other method, transaction verification information is shared with rm100 cuci by those providers for the purpose of accurately confirming and recording your payment.
  • Through third-party service providers: Such as casino game providers (Evolution Gaming, Pragmatic Play Live), who may share game session data with rm100 cuci for account settlement purposes.
rm100 cuci does not purchase data lists from third parties and does not collect your data from social media or external sources without your knowledge.
Section 4

How Your Personal Data Is Used

Rm100 cuci uses your personal data only for legitimate, clearly stated purposes. The primary purposes for which data is used are as follows:

  • Account management: Creating, verifying, and managing your rm100 cuci account, including secure login processes and identity verification.
  • Transaction processing: Processes deposits via local Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and efficiently manages your winnings withdrawals.
  • Fraud prevention: Detecting and preventing suspicious activity, money laundering, multiple account usage, and misuse of the rm100 cuci platform.
  • Legal compliance: To fulfil legal obligations under the PDPA 2010 and other relevant regulations applicable in Malaysia.
  • Customer support: Providing technical assistance and resolving member enquiries and complaints in Bahasa Melayu, 24 hours a day.
  • Responsible gambling: Monitors usage patterns to identify signs of problem gambling and enables the implementation of self-control tools that you have set.
  • Platform improvement: Analysing usage data (in aggregated and anonymised form) to improve the performance, usability and features of the rm100 cuci platform.
  • Service communications: Sending important notifications related to your account, transactions, changes to terms, or security issues that directly affect your account.
Marketing: rm100 cuci only sends marketing communications (promotions, new bonuses) to members who have consented to receive them during registration or via account settings. You may withdraw this consent at any time through your account settings or by contacting our support team.
Section 5

Sharing Data with Third Parties

Rm100 cuci does not sell your data. However, there are limited situations where we need to share certain information with third parties that are necessary for platform operations:

  • Payment providers: Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other providers receive the transaction information required to process your deposits and withdrawals. Each of these providers maintains their own privacy policy.
  • Game providers: Evolution Gaming, Pragmatic Play Live, Allbet and other gaming software providers receive the session data necessary to run games correctly and settle outcomes accurately.
  • IT service providers: Companies that help operate rm100 cuci's technical infrastructure (cloud servers, cybersecurity) and are bound by strict confidentiality agreements.
  • Authorities and enforcement bodies: Where required by Malaysian law or a valid court order — rm100 cuci will comply with lawful requests while ensuring your privacy rights are protected to the fullest extent possible.

All third parties working with rm100 cuci are bound by data processing agreements that ensure they handle your information to the same or higher privacy standards that we uphold.

Our commitment: rm100 cuci has never shared and will never share your personal data with advertising companies, data brokers, or any third party for third-party marketing purposes without your explicit consent.
Section 6

Rm100 cuci Data Security Measures

Rm100 cuci continuously invests in security infrastructure to ensure member data is protected to the highest achievable standard. Key security measures we implement include:

  • Data-in-transit encryption: All communications between your device and the rm100 cuci platform are secured by TLS 1.3 with 256-bit SSL encryption.
  • Data encryption at rest: Sensitive data stored in our databases — including KYC information and payment details — is encrypted at rest using AES-256 encryption.
  • Two-factor authentication (2FA): rm100 cuci supports 2FA for all account logins – an additional security layer we recommend to all members.
  • 24/7 security monitoring: Our cybersecurity team monitors rm100 cuci systems around the clock to detect and respond to any threats or anomalies.
  • Data segregation: Member personal data is stored separately from other operational data and is accessible only to rm100 cuci staff with a legitimate business need.
  • Regular penetration testing: rm100 cuci conducts regular security testing by independent third-party specialists to identify and patch any system vulnerabilities before they can be exploited.
Shared responsibility: While rm100 cuci does its best to protect your data, security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone. rm100 cuci will never ask for your password through any communication channel.
Section 7

Data Retention Period

Rm100 cuci retains your personal data for as long as it is needed for the purposes set out in this Privacy Policy, or as required by applicable law. General data retention guidelines are as follows:

  • Active account data: Retained for as long as your rm100 cuci account remains active and for a reasonable period following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements on financial record-keeping and anti-money laundering.
  • KYC documents: Retained for 5 years from the account closure date or document submission date, whichever is later, in line with compliance requirements.
  • Support communication logs: Retained for 2 years from the date of last interaction for reference purposes and resolution of any disputes that may arise.
  • Technical data & system logs: Typically retained for 12 months and then deleted or anonymised.

When data is no longer needed for the purpose it was originally collected and there is no legal requirement to retain it, rm100 cuci will securely delete or anonymise that data using methods that ensure it cannot be recovered.

Section 8

Your Rights Regarding Personal Data

As an rm100 cuci member who has entrusted us with your personal data, you have the following rights, which we are committed to upholding:

Right to Access

Request a copy of the personal data rm100 cuci holds about you at any time.

Right to Rectification

Request correction of any inaccurate or incomplete data held in rm100 cuci's records.

Right to Erasure

Request the deletion of your data where there is no longer a legitimate basis for retaining it.

Right to Restrict Processing

Request that rm100 cuci restrict the processing of your data in certain situations provided for under the law.

Right to Data Portability

Receive your data in a machine-readable format for transfer to another platform if you wish.

Right to Object

Object to the processing of your data for specific purposes such as direct marketing at any time.

To exercise any of the rights above, contact the rm100 cuci data compliance team by email at support@rm100cuci.best, clearly stating your request. All requests will be processed within 14 working days. For complex cases, we may require up to 30 days and will inform you in advance.

Please note that some of these rights have exceptions — for example, we may not be able to delete transaction records required for financial regulatory compliance. In such cases, we will clearly explain the reason.
Section 9

Cookies & Tracking Technologies

Rm100 cuci uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for members. The types of cookies we use are:

  • Essential Cookies: Required for core platform functions such as session management, security, and basic preferences. These cookies cannot be disabled as the platform will not function without them.
  • Performance Cookies: Collecting information on how you use the rm100 cuci platform — which pages you visit, how long you spend on them, and any technical errors encountered. This data is used in aggregated form to improve platform performance.
  • Functional Cookies: Saving your preferences such as preferred language, display format and other settings so you do not have to reset them each time you log in.
  • Analytics Cookies: Helping rm100 cuci understand overall platform usage patterns to make better development decisions. This data is fully anonymised.

You can manage or block cookies through your web browser settings. However, blocking essential cookies may affect the functionality of the rm100 cuci platform. For more information on managing cookies, refer to your browser's help documentation (Chrome, Safari, Firefox, etc.).

rm100 cuci does not use tracking cookies to follow your activity on other websites outside our platform.
Section 10

Children's Data Protection

The rm100 cuci platform is strictly for individuals aged 18 and above. rm100 cuci does not knowingly collect, process or store any personal data from individuals under the age of 18.

Important Warning: If we discover that personal data belonging to someone under the age of 18 has been collected without our knowledge — whether through false registration or any other means — rm100 cuci will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered on rm100 cuci are urged to contact us immediately at support@rm100cuci.best.

Rm100 cuci employs multiple age verification mechanisms, including date of birth checks during registration, a KYC process requiring valid identity documents, and ongoing monitoring to detect any signs of age fraud.

Section 11

Changes to This Privacy Policy

Rm100 cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or feedback from the member community. Any changes will be communicated via:

  • Notification emails sent to the registered email address of all active rm100 cuci members.
  • A prominent in-platform notice at least 14 days before the changes take effect (for material changes).
  • Update the "Last Updated" date and version number at the top of this document.

We encourage you to review this page periodically. Your continued use of the rm100 cuci platform after any policy changes take effect constitutes your acceptance of the updated policy.

The latest version of rm100 cuci's Privacy Policy is always accessible on this page. If you wish to review a previous version or have questions about a specific change, please contact us.

Section 12

Contact Us – Privacy-Related Enquiries

If you have any questions, concerns, or requests regarding rm100 cuci's Privacy Policy or how we handle your personal data, please contact our data compliance team through the following channels:

  • Email: support@rm100cuci.best — include "Privacy Enquiry" in your email subject line to ensure it reaches the right team promptly.
  • Live Chat: Available 24/7 within the rm100 cuci platform – for general privacy enquiries and identity verification.

Email response times are typically within 2 working days. For urgent privacy matters or those involving a potential data breach, please indicate the urgency in your email and we will prioritise it accordingly.

The rm100 cuci data compliance team communicates in Bahasa Melayu — you need not worry about any language barrier when submitting enquiries related to your privacy or data rights.

Overview of Data We Collect & Its Purpose

A visual summary of the key data categories rm100 cuci collects and why each category is necessary for the platform to operate securely.

🪪
Identity

Name, date of birth, address – for account verification and KYC compliance.

📧
Contact

Email address and phone number – for account communications and customer support.

💳
Financial

Payment method and transaction history — for processing deposits and withdrawals.

🎮
Games

Betting history and activity — for account settlement and responsible gaming purposes.

📱
Technical

IP address and device data — for security, fraud prevention and technical support.

🍪
Cookies

Session data and preferences — for smooth platform functionality and a better experience.

rm100 cuci Data Security Standards
Security assessments based on online betting industry standards.
Data-in-Transit Encryption
Internal Data Access Controls
Malaysia PDPA Compliance
Continuous Security Monitoring
Penetration Testing & Independent Audits

FAQ — rm100 cuci Privacy Policy

Answers to the most frequently asked privacy questions by rm100 cuci members.

rm100 cuci does not sell or disclose your personal information to third parties for marketing or commercial purposes. We only share necessary information with local Malaysian payment providers (such as Touch 'n Go eWallet, GrabPay, DuitNow) when processing your transactions, with licensed gaming software providers (such as Evolution Gaming) to operate Live Casino games, and with authorities when required by applicable Malaysian law. All such parties are bound by strict confidentiality agreements.

To request a copy of the personal data rm100 cuci holds about you, send an email to support@rm100cuci.best with the subject line "Data Access Request" and specify the type of data you wish to access. Please include your rm100 cuci account number to speed up the process. We will verify your identity before processing the request and will provide a copy of your data in a readable format within 14 working days from the date the request is received.

Following account closure, rm100 cuci retains financial and transaction records for 7 years in accordance with Malaysian legal requirements on financial record-keeping. KYC documents are retained for 5 years. Technical data and session logs are deleted within 12 months. Once the mandatory retention period ends, your data will be permanently deleted or anonymised from our systems. If you would like to know the status of your data after account closure, please contact us at support@rm100cuci.best.

rm100 cuci does not store your full e-wallet or online banking account details (such as your full bank account number or Touch 'n Go eWallet password). When you make a deposit or withdrawal via GrabPay, DuitNow, FPX or other methods, the transaction is processed through a secure payment gateway and rm100 cuci only receives transaction confirmation details (transaction ID, amount, status) — not your e-wallet login credentials or password. This is standard industry payment security practice.

In the event of a security incident involving members' personal data, rm100 cuci is committed to notifying affected members within 72 hours of becoming aware of the incident — via email to their registered address and through in-platform notifications. The notification will include details on the type of data potentially affected, the steps that have been and are being taken, and recommended actions for members. rm100 cuci will also report the incident to the relevant authorities in accordance with Malaysia's PDPA requirements.
Your Data, Our Protection

Play with Peace of Mind at rm100 cuci — Your Privacy is Fully Protected

Rm100 cuci understands that trust is the foundation of everything. With 256-bit SSL encryption, a strict no-data-selling policy, full user rights support, and a security team on duty around the clock – your personal data is in genuinely trustworthy hands. Register today and start playing with complete confidence.

🔒
256-bit SSL
Full Protection
Malaysia PDPA Compliance
No Sale of Personal Data
Bahasa Melayu